Frequently Asked Questions
WHAT DOES LIE STAND FOR?
LIE stands for Loyalty Is Everything. The initials spell LIE, but the E is reversed because the brand represents the opposite of a lie — truth, loyalty, authenticity, and standing on what you believe in.
HOW DOES LIE CLOTHING FIT?
Fit varies by product. Some pieces are true to size while others have a relaxed or slightly oversized fit. Check the product description and size information on each item before ordering.
DO YOU RESTOCK SOLD-OUT ITEMS?
Select pieces may return. Restocks are not guaranteed. If a restock notification is available on the product page, sign up to be notified.
HOW LONG DOES SHIPPING TAKE?
Domestic standard shipping generally arrives within 3–5 business days after fulfillment. Express shipping is generally 1–2 business days after fulfillment. Processing time may vary during releases or periods of high demand.
DO YOU SHIP INTERNATIONALLY?
Yes. International availability depends on the destination. Shipping rates, taxes, duties, and estimated delivery options are calculated during checkout when available.
HOW CAN I TRACK MY ORDER?
Once your order ships, tracking information will be sent to the email or contact information provided at checkout.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us as soon as possible after placing your order. Once an order has entered fulfillment or shipped, changes or cancellations may no longer be possible.
WHAT IF I ORDER THE WRONG SIZE?
Review the size and fit information before purchasing. If you need help after ordering, contact us and we’ll review the available options based on the condition and status of the order.
WHAT IS YOUR RETURN OR EXCHANGE POLICY?
Returns and exchanges are subject to LIE GLOBAL’s current return policy. Items must meet all eligibility requirements listed in the policy. Final-sale items, worn items, or altered items may not qualify.
WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?
Contact us as soon as possible with your order number and clear photos of the issue. We’ll review it and work toward an appropriate resolution.
ARE ALL LIE RELEASES LIMITED?
No. Some releases may be produced in limited quantities, while core pieces may remain available or return over time. Availability varies by collection.
HOW DO I KNOW WHEN NEW PRODUCTS DROP?
Join the LIE email list for new releases, restock notifications, and exclusive updates.
HOW CAN I CONTACT LIE GLOBAL?
Use the contact information listed on lieglobal.com for order questions, product support, or general inquiries.
LOYALTY IS EVERYTHING. REAL IS RARE.